Ballarat Psychological Service is open 9.00am to 6.00pm Monday to Friday. Earlier and later appointments by arrangement.
Andrea, our friendly receptionist, is available from 9.15am to 2.15pm Tuesdays, Thursdays & Fridays. At other times, leave a message and we will return your call.
In addition to self-referrals, we are registered to provide services under:
Better-Access (Medicare)
International Health Medical Service (IHMS)
Step Thru Care (formerly Psychological Therapy Services (PTS))
Ambulance Victoria
Workcover
Transport Accident Commission (TAC)
Victims of Crime (VOC/VOCAT)
Department of Veterans Affairs (DVA)
Open Arms (formerly VVCS)
Open Place
NDIS
and a number of Employee Assistance Programs (EAPs).
Referrals Referrals can be made either to a specific clinician or to the Practice in general.
Under Better-Access (Medicare) and IHMS a referral is required from your doctor.
Fees
Please note that, from 1st October 2023, the fee each clinician charges will no longer be set by the Practice. Each clinician will determine their own fee structure, including whether and to whom they offer bulk-bill services.
Please contact reception for further details.
With a referral from your GP (under a Mental Health Care Plan), you are eligible for a Medicare rebate for up to 10 sessions per calendar year. Your Medicare rebate will increase significantly once you reach your Medicare safety net each calendar year.
Once Medicare sessions have been exhausted, or if you choose to be seen privately, a proportion of your fee might be redeemable through your private insurance.
Cancellations As we have a high demand for services, please give as much notice as possible if you need to cancel or reschedule an appointment.
A cancellation fee of $50 applies for late cancellations (less than 48 hours). This fee is not eligible to a Medicare rebate.