Ballarat Psychological Service
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COVID-19 Information
updated May 2022

We are open and have been offering appointments throughout the COVID-19 outbreak. During short 'hard lockdowns', sessions needed to be via telehealth and some clinicians have made a decision to offer only telehealth appointments at other times. We are conscious that many clients prefer in-person appointments and experience these as more helpful. This, of course, is especially the case for our child clients.

With the exception of Monica, who will continue to offer only telehealth appointments, all clinicians are now back at the practice and offering in-person appointments. We have had a strict COVID-19 policy in place. Throughout most of the pandemic, these guidelines were largely driven by external government policy guidelines.  More recently, as for all of us as individuals in the community, there has been a need for BPS as a practice to determine its own guidelines around COVID-19 safety. Although wanting to be available and accommodating of clients' needs, we also want to keep ourselves, our families, our clients and our practice as safe as possible.

Vaccination is strongly encouraged for anyone entering BPS.

Some measures previously in place will remain in place:
  • Clinicians at BPS will wear a N95 facemask
  • Please note that we have re-introduced to use of facemasks in shared areas of the building - entrance, waiting room reception and bathroom
  • A number of clinicians have introduced an hepa air-purifier into their room
  • Weather permitting, doors and windows will be opened where and when possible     
  • We have decided to keep toys and magazines out of the waiting room for the time being. Drinking water is, however, again available in the waiting room, with the use of disposable paper cups.
  • We'll continue to use paper towels in the bathroom
  • Hand sanitiser is available in all rooms and hard surfaces within practice will continue to be sanitised regularly
For clients:
  • We continue to ask that you not attend the practice in-person if you have tested positive to COVID-19 in the past 14 days or if you are ill, even with a cold. Telehealth appointments can be arranged as a safe alternative
  • Please let your clinician know if anyone in your household has tested positive to COVID-19. It will be up to each clinician whether they still offer to see you in-person or whether a telehealth-only option is offered. If you have no COVID-19 symptoms, a negative RAT test on the morning of your appointment and an in-person session is offered by your clinician, please wear a facemask at all times in the building. We ask that this remains the case for 14 days after a positive result in your household  
  • Each clinician will now make their own decision whether face masks are required for clients during sessions. Some clinicians will still require you to wear a face mask. Masks are to be worn at all times in common areas.
  • Please note that it is each individual clinician’s decision whether they offer telehealth or face-to-face appointments and to whom. Some clients might only have the option of telehealth appointments.


Contact

705 Mair Street
Ballarat, Victoria

 

Phone: 5332 1621
Fax: 5331 5079

 

admin@ballaratpsychologicalservice.com.au
  • Home
  • COVID-19
  • Services
  • Clinicians
  • Referrals & Fees
  • Your Appointment
  • About BPS
  • Contact