COVID-19 Information
We are open and offering appointments during the COVID-19 outbreak and will continue to do so as long as we and clients remain well. However, during short 'hard lockdown' periods, in most cases, only telehealth appointments will be available. Reception is available Tuesdays to Fridays, 9.15am to 1.15pm, although these times might vary slightly. Outside these times, please leave a message, either via phone or web, and we will get back to you as soon as we can.
All visitors to BPS must sign in (QR code or at reception).
Appropriate face coverings must be worn at all times by all visitors to BPS over the age of 12.
Please do not attend if you are ill, have had contact with someone with COVID-19, or you are awaiting COVID-19 test results. In these circumstances, please discuss with your clinician as a telehealth appointment can be arranged.
Vaccination is strongly encouraged for anyone entering BPS.
Please let your clinician know prior to your appointment if you have been to a COVID-19 exposure site, you are awaiting test results, are isolating or if you have not been vaccinated. In these instances, a telehealth appointment may be offered as a safe alternative.
Ballarat Psychological Service is committed to safe practices for all those attending and working in the Practice. To that end, we have determined the following:
* QR check-in on arrival
* notice regarding facemasks, QR code and restrictions on entering building on front door, reception and waiting room
* hand sanitiser available in all rooms
* magazines, drinking water and toys have been temporarily removed from the waiting room
* chairs removed from waiting room to ensure more space between chairs
* fabric towels have been replaced by paper towels in bathroom
* hard surfaces sanitised regularly
All visitors to BPS must sign in (QR code or at reception).
Appropriate face coverings must be worn at all times by all visitors to BPS over the age of 12.
Please do not attend if you are ill, have had contact with someone with COVID-19, or you are awaiting COVID-19 test results. In these circumstances, please discuss with your clinician as a telehealth appointment can be arranged.
Vaccination is strongly encouraged for anyone entering BPS.
Please let your clinician know prior to your appointment if you have been to a COVID-19 exposure site, you are awaiting test results, are isolating or if you have not been vaccinated. In these instances, a telehealth appointment may be offered as a safe alternative.
Ballarat Psychological Service is committed to safe practices for all those attending and working in the Practice. To that end, we have determined the following:
* QR check-in on arrival
* notice regarding facemasks, QR code and restrictions on entering building on front door, reception and waiting room
* hand sanitiser available in all rooms
* magazines, drinking water and toys have been temporarily removed from the waiting room
* chairs removed from waiting room to ensure more space between chairs
* fabric towels have been replaced by paper towels in bathroom
* hard surfaces sanitised regularly
For our clinicians, as per clients, it has been agreed that we will not attend the Practice if we are unwell with COVID-19-type symptoms or if they or anyone in their household is awaiting COVID-19 test results or, of course, has had a positive test result to COVID-19. Clinicians will continue to wear a face mask when seeing people face:face.
Please note that it is each individual clinician’s decision whether they offer telehealth or face:face appointments and to whom. Clients who are deemed higher-risk (for example, because of their work situation or where they have travelled) might only have the option of telehealth appointments. This might also be determined by clinician's vulnerability.
Maintaining good mental health during this period
The Australian Psychological Society has publishing a guide to maintaining mental health during periods of isolation. It is available here.
Ballarat Psychological Service will continue to try to provide service to our clients and the wider community as much as possible. We thank you for your understanding at this difficult and uncertain time.
Please note that it is each individual clinician’s decision whether they offer telehealth or face:face appointments and to whom. Clients who are deemed higher-risk (for example, because of their work situation or where they have travelled) might only have the option of telehealth appointments. This might also be determined by clinician's vulnerability.
Maintaining good mental health during this period
The Australian Psychological Society has publishing a guide to maintaining mental health during periods of isolation. It is available here.
Ballarat Psychological Service will continue to try to provide service to our clients and the wider community as much as possible. We thank you for your understanding at this difficult and uncertain time.